Specialist Cloud Operations & Managed Services

Specialist Cloud Operations & Managed Services, Operation and Maintenance

Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding

Partner with various teams to improve services through testing, workflow and best practices

Participate in system design consulting, platform management, and capacity planning, knowledge in Broadcom vmware is a plus

Create sustainable systems and services through automation and uplifts

Balance feature development speed and reliability with well-defined service-level objectives

Proactive approach to identifying problems, performance bottlenecks, and areas for improvement through automation, adding of workflow etc etc

Experience with RedHat Linux, Windows, CentOS, Ubuntu

Collaborate with delivery teams, to delivery service and project on time and to requirement while focusing on operation work

Strong analytical skills and attention to detail.

Ability to work independently and manage multiple tasks simultaneously.

Excellent communication skills, both written and verbal.

Team-oriented with a strong customer service mindset.

Ability to program (structured and OOP) using one or more high-level languages

Experience with infrastructure and other relevant experiences

Lead team to the desirable service level agreement